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We were supposed to be in the restaurant, but we were put in a very noisy bar area, which was an extension of the restaurant. Youths were loud and swearing all the time, not nice when you're out on a date night! The ambience was terrible. 2 of the tables were so wobbly that customers asked to be moved. The food was good, the coffee was awful. The restaurant area up the stairs did look nice and tranquil. The whole experience would have been different if we had actually been put in the restaurant.
We have been to the White lion several times in the past and the food and service has always been excellent. It had been a few months since we last visited, so we decided to book for new years day. Unfortunately our experience was below par on this occasion. The food wasn't up to the usual standard, the ox cheek pie was dry, served with a very small amount of vegetables and hardly any gravy. We were told that there were no chunky chips availible, which was a little disappointing given most of the choices on the menu were served with them, and the menu was limited on that day too. The service was also very slow and the staff were so miserable we actually felt awkward being there. This is no exaggeration, all 3 members of staff who served us were so depressing, and borderline rude, it felt like us being there was an inconvenice. The restaurant was extremely quiet you could hear a pin drop. There was music playing but it was turned down so low you could barely make it out, and there were only 4 other diners there when we were eating so the ambience was poor. We felt like we had to whisper as it was so awkwardly quiet, especially as we had a toddler with us. As a parent you do your utmost to keep them entertained and as quiet as possible which she was thankfully, but we couldnt help feeling a little on edge at any usual toddler behaviour when the place was pretty much silent. Turning the music up a little and creating a nice atmosphere would go a long way, it was very strange. It has sadly put us off wanting to return as we didn't really enjoy our new years day meal out at all.
Just been for lunch (Jan 24). Both of us had a 3 course meal off the lighter menu. Food was very nice and just right amount for a midday meal. Will definitely go again and can recommend it.
What wonderful place to hold a wedding. The owner and staff could not do more to help us. I can honestly say they made the day so special for everyone, this took so much of the stress out allowing us to truly enjoy the whole wedding. I can not fault The White Lion in any way. A Big Thank you for all your Help this was greatly appreciated to all involved ( The Brides Farther ) ED
We attended a family wedding here on 24th November 2023 and stayed overnight. The Owner, The Manager and all the staff went above and beyond to ensure we all had a wonderful time. The food during the day and evening was exceptional. Our room was perfect, spacious, clean and warm. The breakfast in the morning was all laid out in the dining room for us to serve ourselves with waitresses coming and going fetching fresh hot beverages and restocking the hot foods etc. We were thoroughly looked after during our stay and every member of staff were very helpful and polite. Thank you to all at The White Lion Hotel for making our stay so memorable. Colette & Ed
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