Convivial pub with a conservatory and walled garden, serving 5 ales on hand pulls and a simple menu.
Nice comfortable pub. Nice welcome from staff. Yet not enough room to have music events . Too crowded.Can be a health issue to a customer.
Was spending a few nights at Ely whilst visiting Lakenheath and mildenhall. Must say this was a great pub and will definitely be visiting here again on my next trip to the area. Brilliant drink choice, nice music and atmosphere and friendly staff.
I went with a group over the weekend. . The music was good but the customer service was the worst I have ever experienced! To be charged over £40 for 6 pints to have them thrown away because you leave them on the bar for 2 minutes whilst you’re dancing (right next to the bar I might add). I approached the bar member who I believe was called Holly, to be met with a barrage of abuse/ if I had been spoken to in a polite manner I would have accepted it. Although I would have been annoyed - but the fact I was sworn and shouted at is completely unacceptable! I just think that if someone is spending money to pay wages - they at least deserve a bit of respect! I used to love coming here but this has honestly put me off. An apology would have been enough but to pay £40 for a mouthful of abuse is completely unacceptable!
Me and two colleagues went into the townhouse last night for drinks after a busy day/night at work. We brought 2 pints each and some shots totalling to £47. After making the purchase we went to the toilet on return a girl behind the bar was pouring them into the sink. I explained that they were our drinks, her reaction was to start shouting and swearing at me. Then just took the other drinks and poured them all away. I have never been treated in such a rude and disgusting way. If I could give it 0 stars I would. Will not be stepping into that place again.
Town centre pub with conservatory and beer garden to the rear. Friendly barman who knew Flat Eric. Three real ales. Two from Mauldon and one from Listers. I had the Mauldon Mole Trap. A good session bitter at 3.8%.
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Ely, CB7