![Gallery image](https://www.useyourlocal.com/imgs/pubs/600x400/160119-115608_signal-box.jpg)
A brand new pub in Euston Station, The Signal Box provides the ultimate respite from the rush-hour commuter crowds. Spacious, modern and light, with cosy booths, craft lagers and cracking food to savour, it’s an oasis of calm in the middle of one of London’s busiest stations.
I enjoyed the menu choice and the food was delicious. However, I was surprised at how poor the service was. Some of the waiting staff members did not seem to care about service quality. One waitress spilled some soup (on a tray) and gave quite a nonchalant apology. When I asked another waitress what a particular menu item was like, the response was 'I don't know, I don't eat vegetables like this.' My table partner waited for a dessert for a very long time. After several reminders, a waitress informed us that her colleague had just given our dessert to another customer in error (our dessert did arrive shortly after). My table partner used the toilet facilities and they were functioning fine. Less than five min. later I tried to use them too, but two of the waiters who were stood at the toilets door informed me that all restaurant toilets are out of order and I should use the train station toilets on the lower floor instead. It seemed unlikely that all the toilets had gone out of order within less than 5 minutes (there was no sign on the door or visible issues). It appeared to me that the staff members wanted to avoid additional cleaning work. I also witnessed some problems at a neighbouring table. The wrong food item was served. The customer complained and the dish was eventually replaced. However, when replacing the item the waitress also took away another plate which had not been finished with (as voiced by the customer some time later).
Good Fuller's pub upstairs at the eastern end of Euston Station. Four cask beers on handpump when I last visited. A train departures screen in the bar makes it an ideal spot for a quick pint before your train. The pub opens opens at between 7:30 and 9:00 in the morning depending on the day.
The food is ok, my egg royal wasn't bad, however the service was the worst I've seen in years. Out of the 5 servers that were involved with our table, only one knew what she was doing. The others were bringing food without cutlery, bringing things that were already on the table, not emptying the table from the previous customers repeatedly then partially emptying etc. My capuccino did not arrive within 20 mins so I asked the one server I had realised was actually completent to have it for me to go, and she had it in 30 secs. There is enough waiting staff, they just don't have any system or training.
Our 2nd visit to the Signal Box. First class breakfast, exactly what we wanted, even though it wasn't on the menu. Veggie sausage and egg toasted muffins. Best veggie sausage I've ever tasted. They did the same for us last year too. Very friendly chefs and thank you to Barbara for looking after us. We will be back, next time we return to London. Couldn't fault the service
We missed our train when we were 3 minutes early but were allowed on so we decided to relax and calm down by having a drink and a bit of food . The signal box was very clean with lots of space and plenty of tables so never to full !! We found a table and went to order the service was very friendly and efficient we got our drinks and the food came quickly as was just what we needed ,will definitely go back next time in London the prices were quite reasonable for a service place 👍👍
Sorry, we don't have any current events or offers for this pub.
Sorry, we don't have any current news or jobs for this pub.
Sorry, we don't have any menus listed at the moment.