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Rooms were very clean and tidy but unfortunately cold. Breakfast was good but food not always topped up. Service at breakfast was good. Bar service was OK although sometimes bar staff were more interested in talking to girlfriends instead of being behind the bar serving. Informative reception staff. Location brilliant.
Stayed for the weekend with Friends. The hotel is large and old with appropriate decor, giving it a romantic feel of tales to be told. Everyone was extremely welcoming and Friendly and couldn't do enough for us. Breakfast in the morning had something for everyone to enjoy. I would definitely recommend this Hotel and i hope to return soon
We went to the Murder Mystery evening and it was fantastic. The murder mystery was very interactive with the suspects joining us for the meal and a detective discussing our thoughts on the clues. It was an absolutely brilliant night which I would recommend to anyone. We were served a three course meal which had vegetarian/vegan options for each course. The food was hot, there was a good selection, the service was efficient and the prtions were good sizes. The bar offers soft drinks, hot drinks and alcohol, including popular cocktails. The bar was not too expensive to say this hotel is close to the city centre and famous for it's Tolkien connection. The room was very big with a comfy bed and an ensuite bathroom. It was nice and quiet and we slept well. The decor was rather dated in our room but that might be the look they were going for since it's an old hotel. There was a buffet style breakfast with a very large selection of hot food, pastries, fruit, cereal etc and there was also juice and a choice of hot drinks. The staff here are very friendly and accommodating. The room was about £85 for a double, including breakfast, which was really good value for money. I definitely recommend this hotel!
We came for a Murder Mystery dinner and stayed over with some friends. The hotel has good character, as do the friendly and helpful staff. We had a Vegan meal that was tasty and showed they cared about serving an inclusive menu. The venue is well suited to events - with a range of rooms and facilities. The bedroom was recently refreshed to a high standard. For example, usb charging sockets on both sides of the bed show good attention to detail
Lovely hotel, great staff who couldn't do enough for you. Jittery has great character, and tab terminus is just yards down the road, so perfect for getting into the centre of Birmingham. The hotel layout is a little quirky, but for me this just adds to the character. Loads of wood panels, and a few statues as well. Breakfast is very good. Make sure you book direct with Best Western... better price and breakfast is included, as is free parking!
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