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Stately Home, Event and Function space, Public Bar & large gardens. Public Bar open Friday 5pm-12am, Saturday 12pm-12am Sunday 12pm-8pm.
Stately Home, Event and Function space, Public Bar & large gardens. Public Bar open Friday 5pm-12am, Saturday 12pm-12am Sunday 12pm-8pm.
Beautiful venue, however the experience was spoilt by members of staff. The communication between myself and the events manager was beyond appalling. Donald had no people skills, he refused to believe that a DJ would accept a playlist due to ‘not having time to download music’, however on the night would. Furthermore he wouldn’t allow us the number of the DJ to confirm this. Even though I hand written a playlist for the DJ, he did not stick to this and was asked repeatedly to play what was asked for. We paid for the middle band buffet which was £12.50 a head, all of was included was sandwiches, quiches, sausage rolls and chicken skewers. But it was predominately just sandwiches, really poor choose of food. For the amount charged, we expected more. Donald was rude to a member of the party, when they was simply trying to calm their 12 week old baby downstairs in the bar away for them loud music upstairs. Whist we accept that the baby was not allowed in the bar, I feel that Donald’s general tone and attitude was not acceptable or sympathetic to the situation. He tried to make light of the Situation by joking that if the baby didn’t take the bottle or dummy, that he had some gaffa tape that they could use. Given that we’d hired the venue for the evening, and the drinks had been flowing up until this point, we were abruptly told to vacate the premises at 12am. Even though last orders was called at 11:40, and staff members were forcing our guest to finish nearly full drinks after they had just got them. The Moat House is a terrific venue and one that our guests throughly enjoyed. However my partner and I will admit that we went along with there poor people skills, due to how much we wanted our wedding party at The Moat House. If we could do it again knowing what we now know, would we have put up with all this most definitely not and we certainly won’t be recommending it to friends and family.
We’ve started coming in here since the start of summer, great beer garden, loads of indoor and outdoor seating, friendly staff and a cosy atmosphere. They do a decent quiz night as well and always has a friendly crowd. Friendly staff and you can tell the owners take pride in the place.
Lovely listed building with function rooms up and down stairs. Beautifully presented and recommended for a venue in Tamworth. The staff are polite and helpful. Which brings me to the only problem...disabled access. First problem is the pots on the path into the building, meaning a helper can't walk beside someone with walking difficulties. No disabled access for the upstairs room. If you do get up the stairs, there is another step just after a door to get to the toilets, then another step up into the men's toilet cubicle! The women's toilet door is also very difficult for those with a rolator or walking frame.
I could write an essay about how wonderful the Moathouse is! We had our wedding Reception here & from start to finish Jon & Donald went above & beyond to make sure everything went smoothly, we had an amazing day, we had a package that included canape's & welcome drinks plus an evening buffet, there was plenty of choice & covered all dietry requirements. The bar staff never missed a beat & no one was left waiting to be served. The venue itsef is so beautiful with so much character & kept immaculately. Highly reccommend for any function. We have also started to visit for drinks in the beautiful garden where are daughter can run around safely, the bar area is lovely & friendly with a nice selection of drinks. Its safe to say the moathouse has become a firm favorate & we will contine to visit.
Big thank you to Jon and Donald who made our wedding reception so perfect and stress free. The room and staff were amazing and Jon could not do enough for us throughout the afternoon and evening. Lots of our family members not from the Tamworth area could not believe such a wonderful building and venue existed in Tamworth. The garden was lit up beautifully at night as well making for some great wedding photos. I look forward to arranging our next family party at the Moat House Thanks again, Paul and Diana Montgomery
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Opening Times
Mon | Closed | |
Tue | Closed | |
Wed | Closed | |
Thur | Closed | |
Fri | 17:00 – 00:00 | |
Sat | 12:00 – 00:00 | |
Sun | 12:00 – 00:00 | 20:00 – 00:00 |
Sorry, we don't have any menus listed at the moment.