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With many years at Lochmaddy Hotel John and Lorna are Delighted to welcome you to Hamersay House.
Lewis is General manager and can be found in Hamersay
house and Lochmaddy hotel Most days.
An Avid fishermen and keen at fly-tying. He can be found in his spare time wondering the many lochs and sea pools of north uist.
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Good location, and lovely staff. Rooms were comfortable.
We visited with a group in July and the staff could not cope. We were bullied into eating when they wanted. I had belly of pork, one of the cheapest cuts of meat and hardly had enough to taste. My wife had scampi and burnt chips. The original waitress is suffering from stress and needs some love. The menu is too extensive and needs to be trimmed to three daily specials for starters and three for main.
We visited out of season and were the only ones in the resteraunt. That said, our waitress was lovely and was full of useful info. The food was excellent.
We ate at the restaurant and had a bad experience as vegetarians. Our starters were lovely so we know that the food quality has the potential to be good and they can cater for vegetarian options. However, the main course was so poor we ended up requesting it came off the bill. We were initially served meat risotto. It wasn't immediately obvious it contained meat and my husband ate some. Luckily this wasn't a huge issue for us but I'm sure it would be for some vegetarians. The waitress was very apologetic which we appreciated. When the correct main courses arrived they were dreadful. Very plain risotto rice and vegetables cooked in stock (not fully dissolved) and butter. Edible, but for £14 the quality was terrible. The food going to other tables looked good so we've no doubt that for meat and seafood eaters, this is probably a good place to eat. We agreed with one waitress to take the mains off the bill. When the bill arrived, one of the mains was left on and at a higher cost than advertised. The other waitress then was quite argumentative and defensive when we asked for this to be removed. She eventually did but it would have been nice to receive an apology and the correct bill as agreed. Overall a very disappointing experience.
The hotel staff, especially the gentleman who welcomed us and served us breakfast, were great. He made us feel very welcomed and did so in such a natural and sincere way, he made me feel like an old friend. The dinner was also excellent. The rooms were nice and comfortable but fairly pricey and it didn't look like the carpet had been vacuumed at all before we arrived; there were quite a few crumbs and dirt residue on the carpet throughout the room. If I stayed in the area again I would probably try to find a less expensive option
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