Went to a party here and found it to be a good clean venue with a decent carpark
I've been going together with my family amd mates on matchdays for a few years now. Its a really fantastic place,
We had a room booked for our engagement party. I then went to the expense of purchasing invitations and decorations for this. We called 9 times asking to go and pay our deposit. On the final call we were then told that our booking had been cancelled due to a Country and Western event happening every Sunday evening and that the room was being left in a mess by other people. I understand that this is a problem to the Club. However, we had a gender reveal in August 2022 afterwards we cleaned the whole room, wiped down tables and hoovered etc. And to be perfectly honest the room was cleaner when we left than before we arrived (for example, when we were cleaning we were picking up confetti from other parties). This whole thing has been dealt with so poorly and everytime we have asked to speak to the manager we are being told that the manager isn't there. So the bar staff are also having to deal with these issues which in my eyes are the managers job. Very unprofessional.
Hired for private. Great place to hold parties etc. Staff were amazing and very reasonably priced drinks.
Great club with friendly staff who welcomed everyone like old friends for our dear friend's wake. A great send off and memorable afternoon with lasting memories, made even better by the great team the Emerald has working there.
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